THANK YOU FOR TAKING THE TIME TO READ OUR PERFORMANCE POLICIES.  

These policies are intended to create a positive experience for you and all of our patrons. If you have a question about one of our policies please don't hesitate to call 828-239-9250 or email info@themagnetictheatre.org

LATE SEATING POLICY

Entry and re-entry to the theater is not guaranteed once a performance has begun. 

Due to the intimate nature of live performance in our venue, patrons entering after the show has started can be distracting for the performers and the rest of the audience. Alternatives will vary from production to production, and could include being shown a seat in the back of the theatre, or waiting to return to your seat during a scene transition.

If you arrive during the first act of a play with an intermission, we'll be happy to show you to your ticketed seats at the break. If you anticipate a scenario where you may need to leave the theatre during the show for a medical condition, child care, or emergency contact, please email info@themagnetictheatre.org prior to your visit– we'd love to find seats for you and come up with a plan that will allow us to minimize distraction while allowing you to enjoy as much of the play as possible.

SHOW ADVISORIES

The Magnetic Theatre does not offer advisories about subject matter, as sensitivities vary from person to person. If you have any questions about content, age-appropriateness or stage effects (such as strobe lights or theatrical fog) that might have a bearing on patron comfort, please contact the box office at 828-239-9250 or email info@themagnetictheatre.org.

PHOTOGRAPHY AND RECORDING

Photography and recording are never allowed inside the theater.

Ever. We appreciate the compliment, but it's distracting for the performers and the rest of the audience. That goes for before the show starts too– the set and everything on it is copyright protected, and we appreciate everyone's respect of our artists' intellectual property. If you'd like some great photos of our shows, please contact us at info@themagnetictheatre.org.

TICKET EXCHANGES

There are no refunds or exchanges on tickets. All sales are final.

RUNNING TIME

Once a play has opened you may find out the running time by contacting the Box Office at 828-239-9250 or emailing us at info@themagnetictheatre.org.